FAQs

Is your Jewelry Pure 925 Sterling Silver?

Yes it is, our Jewelry is Pure 925 Sterling Silver.

What is 925 Sterling Silver?

925 Sterling Silver is 92.5% pure silver and the other 7.5% is comprised of other metals, usually copper. 100% pure silver cannot be used in jewelry because the metal is too soft. By adding copper into the mix it strengthens and makes the metal more durable.

Is your Jewelry nickel and lead free and safe for children?

Yes, all of our jewelry is nickel and lead free and completely safe for children.

What are your payment methods?

There are a number of payments options to choose from: Visa, MasterCard, Amex, Discover, PayPal, Shop Pay, Apple Pay and Google Pay.

Do you offer worldwide free shipping?

We offer free shipping with the purchase of $30 or more only in Puerto Rico and the United States.

How long do I have to perform a purchase cancellation?

Purchase transaction on our site are final, when collection is completed through the bank transaction. Once the bank transaction is approved, we process your order within 2 to 3 business days. Not including Saturday, Sundays and Government and classic styles.   For more details you can go to the terms and conditions section, policy of cancellation.

Can I make a returns or exchange?

No, we will not make returns or exchange. For more details you can go to the terms and conditions section, Returns and Exchange Policy.